Shipping Policy
Shipping Policy & Delivery Timeline
Last Updated: June 2025
Welcome to sk handicrafts. We are committed to providing safe, reliable, and timely delivery of our handcrafted brass, glass, décor, gift, and lifestyle products across India.
1. Shipping Coverage
We currently ship products across India through trusted courier partners such as Delhivery, Blue Dart, DTDC, XpressBees, Ecom Express, and India Post.
For international shipping inquiries, please contact our support team before placing an order.
2. Order Processing Time
All confirmed orders are processed within 1–3 business days after payment confirmation.
Customized, personalized, or made-to-order products may require additional processing time.
Orders placed on weekends or public holidays will be processed on the next working day.
In case of stock unavailability or unexpected delays, customers will be informed promptly.
3. Estimated Delivery Timeline
Region
Estimated Delivery Time
Metro Cities
3–5 Business Days
Tier-2 & Tier-3 Cities
5–7 Business Days
Remote & Rural Areas
7–10 Business Days
Note: Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.
4.Shipping Charges
Free shipping may be offered on selected products or promotional orders.
Shipping charges, if applicable, will be displayed during checkout before payment.
Additional charges may apply for Cash on Delivery (COD) orders.
5 Order Tracking
Once your order has been dispatched, you will receive a tracking link via email, SMS, or WhatsApp (where applicable).
Customers can track their shipment using the tracking details provided after dispatch.
6.Delays or Delivery Issues
If your order has not been delivered within the expected timeframe, please contact us:
Email: skhandicrafts317@gmail.com
Phone: +91 8191875071
Our team will coordinate with the courier partner and provide an update within 24–48 business hours.
7. Order Cancellation & Address Changes
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
Shipping address modifications can only be made before dispatch.
8.Damaged, Incorrect, or Lost Shipments
If you receive a damaged, defective, or incorrect item:
Report the issue within 48 hours of delivery.
Share clear photos or videos of the package and product.
After verification, we will arrange a replacement or refund according to our Return & Refund Policy.
9. Delivery Partners
We work with reliable logistics providers, including:
Delhivery
Blue Dart
DTDC
XpressBees
Ecom Express
India Post
10. Customer Responsibility
Customers are responsible for ensuring that:
The shipping address and contact information are accurate.
Someone is available to receive the package at the delivery location.
Re-shipping charges may apply if delivery fails due to an incorrect address, unavailable recipient, or repeated failed delivery attempts.
Contact us
Sk handicrafts (gstin : 09ERYPK6050D1ZC)
Email: skhandicrafts317@gmail.com
Phone: +91 8191875071
For any shipping-related queries, our support team is happy to assist
📍664, shahbad Bareilly uttarpradesh, india